SOS Online Backup 5.2 for Home Available Today!

May 11, 2012

SOS Online Backup 5.2 for Home is now available! This update to our award-winning software is available right now on our website.

What’s new in 5.2?

  • Faster upload speeds (approximately 40% faster than version 5.0)
  • Force uploads – don’t wait for your scheduled backup if you want to backup sooner.
  • Faster smart scanner
  • Faster “tree view” of files and folders to be backed up

If you’re ready to try the best value online backup solution, take the plunge and start backing up 50GB of data with SOS Online Backup 5.2.

SOS Online Backup 5.2 for Home includes these handy and robust features:

  • Military-grade encryption
  • Backup by file type
  • Backup by file and folder
  • Continuous Data Protection
  • Free iPhone and Android apps
  • …and much more!

Click here to start backing up with SOS Online Backup 5.2 for Home – today!


What’s your backup plan for business data? – Online Backup Saves the Day for Dougherty County Clerk of Court’s Office

January 23, 2012

WALB.com reported on January 23rd, 2012 that the Dougherty County Clerk of Court recently experienced what many businesses fear:  complete data loss by a simple “computer glitch”. More than 11 months of office data were wiped clean. The office estimated that it would have taken one year for employees to manually enter the data back into the system, which relies on data being stored electronically.

More than 11 months of records from Dougherty County civil and criminal cases disappeared from their computer files Wednesday.

This afternoon they were restored, but the city Information Technology folks aren’t sure what happened. Clerk of Superior Court Evonne Mull says fortunately the computer back up worked as it was supposed to. If it had failed it could have meant a monumental amount of work.

Now she has already taken steps to make sure the glitch doesn’t happen again. 

Workers at the Dougherty County Clerk of Courts office were relieved when their computer backups restored all the data files since February 11th, 2011 until January 18th, that just disappeared Wednesday.

Fortunately, Dougherty County Clerk of Courts’ story has a happy ending. Their data backup plan allowed them to quickly restore their lost records and save tax payers hundreds of thousands of dollars.

The I.T. department continues to look into the computer glitch, to find out what happened, and make sure their hardware doesn’t have any issues.

Evonne Mull has worked with her case management service, that provides the back up system, to make sure it is reliable. Now they will test the back up programs daily.

She recommends anyone that keeps data should make sure those back ups are in place and working properly. Mull had already applied for overtime for her office workers to re-input all those files.

Fortunately, they won’t have to do that.

Many businesses experience the same unexpected data loss that Dougherty County Clerk of Courts office did. For those that aren’t properly backing up data, it’s a very costly disaster. Data destruction comes in many forms: computer glitches, human error, deletion, theft, and of course, natural disaster. Develop a strategy for backing up your data. Whether you have servers, PCs, a laptop fleet, or external drives to backup  – SOS Online Backup has a solution.

View the original article on WALB.com by clicking here.


New prices available today at SOSOnlineBackup.com : Cloud Backup Pricing Plan for Home & Business

December 13, 2011

We’re excited to announce that we’ve added new prices for business cloud backup and home cloud backup!

Available today, purchase 175 GB of business cloud backup for $299.99  – for unlimited PCs. The possibilities are endless when you’re backing up unlimited PCs. Backup an unlimited number of fileservers, an entire laptop fleet, or PCs in multiple offices with one account. If you happen to backup more than your 175 GB, you can always chat with a SOS representative and upgrade your account.

Click  here to learn more about SOS for Business features, such as HIPAA and SSAE 16 compliance.

We have a new home backup account size as well – backup 150 GB on 5 PCs for $199! Backup your home photos, vacation videos, important tax documents, and anything else you want to keep safe off site.

All SOS Online Backup accounts are protected with military-grade, three-tiered encryption – first locally, then in transit, and “at rest” in the data center. All accounts are also equipped with mobile management. Access and share your documents anywhere, any time!


Keeping the Memories Alive and Backed Up : Data Disaster Recovery Plan

December 10, 2011

My wife’s grandmother is the keeper of the family history.  Every family has one.  She and my wife have been spending a day a week scanning ancient photo albums, tagging ancestors with names before they are forgotten to the annals of time.  Much to my surprise, before I could even broach the subject, she asked me about the best way to preserve and backup this growing warehouse of data.

Being busy with holidays and end of year consulting with my clients, I hadn’t had time to discuss it with them.  Sometimes we forget that customers are a lot closer to home than we realize.

Her initial thought was typical.  If she could get an external hard drive and make a copy of the data, it would be protected in case something happened to her computer.  I’ve worked with enough residential customers to know one thing.  If the backup plan requires daily or even weekly intervention on behalf of the user, it typically doesn’t get done.

I talked to her about the goal of a solid backup.  The number one goal we can all agree with is the survival of the important data in case of a disaster.  They key people forget is that we should be talking about the survival of the data in case of ANY disaster.  That threw her for a loop at first.  If the computer crashes, the backup will still be there.  Then the discussion turned dark.  My fault, but that’s my job as a consultant.

The ‘What if?’ Factor

What if the house burns down?

What if there’s a flood?

What if a tornado scatters everything to the four winds?

That’s when the subject of offsite backup comes up.  To reach the goal of a solid backup, the data has to be able to survive more than just a computer crash.  Backing up to the cloud with an online backup system ensures this.  By storing your data in an offsite location, usually geographically distant, you are extending the zone of safety around your information.

We eventually set her machine up with an online backup service and now her data is safely stored hundreds of miles from its source.  After the initial backup completed, the only data being transferred each week are the new photos they’ve scanned and any changes to the tags they made that week.  It is simple and painless and hasn’t affected their lives at all, other than the peace of mind that their hard work will do its job; keeping those memories alive forever.

— The Backup Master


The Value in Automating your Online Backup : Continuous Data Protection

December 6, 2011

A customer shared a story with me about his online backup and I thought I would share it with my readers.  I thought it was a unique use of online backup technology as the user was creating additional value to his already valuable backup service.

Troy and his wife Mary have three children and are involved in more activities than even I am, and I run my own consulting business.  From coaching soccer to visiting dance and music recitals, Troy and Mary tend to take a lot of pictures.  Through coaching of my own, the couple protects all of these pictures through online backup software.  Once the pictures are transferred from the cameras and the phones, they are immediately backed up securely and safely online.

Here’s where Troy has added value to his account.  Troy’s extended family lives pretty much all over the states, with some spread out overseas.  In the past, he had been using an online photo sharing website to share the pictures with his family, but making the time to upload the pictures and organize them was becoming too time-consuming.  He had been busy one week and hadn’t updated the shared photos for a while when his sister called and asked him.  She said she knew he was busy, but everyone enjoyed the pictures and she would help him keep it updated if she could.

After a little bit of though, Troy walked his out of state sister through logging into his online backup account on the web.  He showed her the directory structure, where the new photos were stored and how to ‘restore’ or download them to her machine.

As of now, some of the family still views the photos on the sharing website, while others simply download them from the online backup account.  Within hours of Troy transferring the photos to his computer, the family can log in and make yet another backup, to their own home machines for their own enjoyment.  No additional work for Troy, but a great deal of additional benefit for his extended family.

What are some creative ways you are using online backup?  The automated features of online backup services and the quick web-based restores have a wide range of creative possibilities beyond just the concept of insurance for your important data.  Think of your backup as a sort of automated online storage vault you can access from anywhere.  It’s backup and so much more.

— The Backup Master


Data Disaster – Julie’s Story : Data Backup Solution

November 14, 2011

Today I have another anecdote about the value of having a backup of important files on home systems.  Julie is the administrative assistant for one of my clients.  She contacted me the other day regarding her home machine, and I agreed to have a look.  After a recent thunderstorm, the machine was not booting at all.  I picked up the machine and upon looking at it was immediately distressed by the sound.  Once power was applied, the hard drive started making the ominous pinball machine sound that tells me the drive had been damaged.

I made some quick efforts to see if there was a chance I could recover files, but quickly determined that it was beyond my abilities.  Not wanting to risk letting the drive damage itself further, I called Julie to let her know the score.  Unfortunately, there was no backup of the drive and it contained a wealth of family pictures that she did not want to lose.  We sent the drive off to a data recovery outfit on the East coast, offering free evaluations of what data they could recover.  I prepared Julie for the possible costs of the recovery process, but she was figuratively over the barrel.  Though we always consider these things having ‘sentimental’ value only, that value is actually higher than we usually think.

We opted for the low-priority option at the data recovery center, which meant that we had to wait several days for word regarding the progress.  When we were finally contacted, the company informed us that they were able to recover a large portion of files from the directories that we specified (mostly pictures and personal files). The cost for recovery was over $500 and Julie didn’t really have any other options.

Needless to say, Julie is in the market for a new computer, as her old one was getting along in years.  We discussed options for preventing this from happening again, and she’s opting for an online backup solution.  We have created a sort of hybrid solution to keep her storage requirements under control as her volume of photos is fairly large.

Julie’s Plan

  1. Archived photos from years past are burned to DVDs and multiple copies are made.   These copies are distributed to family members across the country (something she always wanted to do anyway!)
  2. Current pictures are saved to the photo directory in her computer, which is backed up through the online backup service.
  3. As the photo directory reaches 4GB (around the size of a DVD), they are then burned to DVD and distributed.

Julie is feeling more confident now in the security of her system and is enjoying the comments from happy family members receiving the DVDs.  If disaster strikes again, she can always get copies of her photos from her online backup or from family members across the country.

— The Backup Master


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