What’s your backup plan for business data? – Online Backup Saves the Day for Dougherty County Clerk of Court’s Office

January 23, 2012

WALB.com reported on January 23rd, 2012 that the Dougherty County Clerk of Court recently experienced what many businesses fear:  complete data loss by a simple “computer glitch”. More than 11 months of office data were wiped clean. The office estimated that it would have taken one year for employees to manually enter the data back into the system, which relies on data being stored electronically.

More than 11 months of records from Dougherty County civil and criminal cases disappeared from their computer files Wednesday.

This afternoon they were restored, but the city Information Technology folks aren’t sure what happened. Clerk of Superior Court Evonne Mull says fortunately the computer back up worked as it was supposed to. If it had failed it could have meant a monumental amount of work.

Now she has already taken steps to make sure the glitch doesn’t happen again. 

Workers at the Dougherty County Clerk of Courts office were relieved when their computer backups restored all the data files since February 11th, 2011 until January 18th, that just disappeared Wednesday.

Fortunately, Dougherty County Clerk of Courts’ story has a happy ending. Their data backup plan allowed them to quickly restore their lost records and save tax payers hundreds of thousands of dollars.

The I.T. department continues to look into the computer glitch, to find out what happened, and make sure their hardware doesn’t have any issues.

Evonne Mull has worked with her case management service, that provides the back up system, to make sure it is reliable. Now they will test the back up programs daily.

She recommends anyone that keeps data should make sure those back ups are in place and working properly. Mull had already applied for overtime for her office workers to re-input all those files.

Fortunately, they won’t have to do that.

Many businesses experience the same unexpected data loss that Dougherty County Clerk of Courts office did. For those that aren’t properly backing up data, it’s a very costly disaster. Data destruction comes in many forms: computer glitches, human error, deletion, theft, and of course, natural disaster. Develop a strategy for backing up your data. Whether you have servers, PCs, a laptop fleet, or external drives to backup  – SOS Online Backup has a solution.

View the original article on WALB.com by clicking here.


FBI and DHS Recommend Data Backup to Lessen Risk of Cyber Attacks : Data Backup & Recovery Plan 2012

January 22, 2012

Have you ever wondered how easy it is for criminals to access your files on your PC? Unfortunately, it’s very easy. It goes without saying that your data is very valuable to you. All kinds of sensitive information is stored on your computer: financial data, taxes, photos, and even items like music that you’ve paid for. If you own a business with several computers in use, you’re probably keeping valuable customer data as well as proprietary company data on those PCs. All of this data, if not properly backed up, is vulnerable to erasure or theft at any time.

The FBI and Department of Homeland Security recently released a report on cyber attacks. This report provided several recommendations on mitigating the risk of cyber attacks on individuals and businesses, which mainly employ the tactic of backing up data and protecting it safely off site, where it cannot be tampered with or accessed.

The FBI and the Department of Homeland Security (DHS) encourage businesses and individuals to use mitigation strategies and best practices like:

  • Implement a data back-up and recovery plan to maintain copies of sensitive or proprietary data in a separate and secure location. Backup copies of sensitive data should not be readily accessible from local networks.
  • Regularly mirror and maintain an image of critical system files.
  • Encrypt and secure sensitive information.
  • Use strong passwords, implement a schedule for changing passwords frequently, and do not reuse passwords for multiple accounts.
  • Enable network monitoring and logging where feasible.
  • Be aware of social engineering tactics aimed at obtaining sensitive information.
  • Securely eliminate sensitive files and data from hard drives when no longer needed or required.
As a business or an individual, keep in mind that laptops are particularly vulnerable to theft. They are mobile, lightweight, and contain precious data. By scheduling backups regularly, you’ll always be able to recover data to a new machine or laptop quickly and easily.
The report was originally posted on US-CERT on January 19th, 2012.

Living on the Digital Edge: Laptop Fleet Protect

May 26, 2011

While designing a data backup and disaster recovery plan in an organization, it is usually configured for nodes that are connected within the network, generally the servers and the workstations. Any data that is distributed out of the network, or living on the fringes of the network, very rarely gets covered or never covered in the disaster recovery plan. IBM estimates that up to 60% of the data in an organization is sitting “on the edge of the network” or on the “nodes that move in and out of the network”. These include laptops, mobile devices, even branch offices, which are usually not included in the central disaster recovery plan. As a result, remote user data is vulnerable, to data loss.

The data created and used by your remote team is on the very edge of your network. As such, it is often outside the reach of your central backup. Protecting the digital assets within this fleet is a unique challenge requiring a dedicated solution.

Laptop fleet protect

Some of the advanced features which you should scout for in a disaster recovery plan, to protect the data on your network’s edge are:

Continuous Data Protection

Your files should get 24×7 data protection through Cloud Sync.  All your files should be backed up whenever you make a slightest modification in them.  Every new version of your file must be backed up instantly and stored in a secured environment.  You should be able to roll back to any version of your files using time machine feature and recover the snapshot of your files and versions.

Unlimited Versioning & Archiving

Over 80% of data loss occurs due to accidental deletion.  Your backup provider should ensure that it will keep every version of every file forever until you want to remove it.  While most online backup systems will delete a file from your backup when you delete the file on your laptop, a proper backup would mean that only the user who created the file should decide when to delete it.  Your data should be kept safe until you decide to delete it. This is needed as an ideal solution for any business that’s required by law to retain all their old data.  Importantly, all this solution (ideally) should be provided free of cost to the customers. Read the rest of this entry »


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