The SOS Partner Beta Group: Bringing Democracy to Software Development

October 5, 2012

SOS Online Backup is a company built by software developers and propelled by them. Another important feature that sets SOS apart from other online backup and cloud storage companies is its partner program. SOS has been paving the way for years with helpful features like the Partner Resource Center and the Web Integration Package – we create these things to help our partners be successful in selling online backup.

Now, we’ve introduced something even better: the SOS Partner Beta Group. This is a vote-based crowdsourcing community for our Managed Service Providers. SOS founder and CEO, Ken Shaw, refers to the SOS Partner Beta Group platform as “American Idol style product feature development.” Every partner in the group gets one vote, and every vote counts towards declaring a specific feature a winner. These votes and comments shape the upcoming product development plans.

SOS Online Backup’s partners are invigorated by the new approach to crowdsourcing. Clayton Reeves, Operations Manager at Utah Tech Solutions is involved on a daily basis. “The discussion with other partners is probably the most valuable piece that I get out of it.” Reeves also notes that his knowledge of technology gives him a special appreciation for the SOS Partner Beta group, “Being someone who writes software, the ability to help shape the future of such an iconic piece is amazing.”

Michael Papazachariou of Ominous Technology Solutions has been involved in the SOS Partner Beta Group from the beginning. “MSPs and resellers rarely have the opportunity to be so directly involved in the product’s lifecycle. SOS is doing a remarkable job by allowing this via the SOS Partner Beta Group.” Papazachariou added, “The SOS Partner Beta Group is an excellent idea, bringing partners face-to-face with the product development team.”

SOS is moving quickly to introduce software updates and enhancements to the market. Just this week we introduced the private cloud deployment option to our Managed Service Providers. Click here to learn more about this new option for selling online backup that can be hosted in your own network or data center.

 


The SOS Partner Beta Group Launches First Beta of Collaboration Software

September 11, 2012

Let the crowdsourcing begin!

Our online backup reseller partners are taking place in our first ever crowdsourced beta test. This particular product is something revolutionary for our partners: it is a collaboration and groupware solution created for use by MSPs and IT consultants. In our forums, SOS and our partners are now making this web-based file sharing and project management solution the best it can possibly be!

The members of the SOS Partner Beta Group taking part in this test are equipped with a fully functioning free account.

  • Participants will test drive the software
  • Report bugs
  • Offer feature enhancement suggestions

Who can take part in this beta?

Any current SOS wholesale partner can take part in this first-of-its-kind beta!

Are you curious about the product, but not an SOS partner? 

That’s okay. You’ll be updated when we do release the product. There will certainly be ways to try it for free!

 


Crowdsourcing online backup software features and solutions : SOS Partner Beta Group

September 10, 2012

Our engineering road map has always been a busy one. But what if it wasn’t the right one? What if it could have been made better, if we based it solely on what our customers and online backup reseller partners had to say? We’ve taken the “what if” out of the sentence and made this a reality by creating the SOS Partner Beta Group.

What is the SOS Partner Beta Group?

The SOS Partner Beta Group is a forum for and by our wholesale partners. Our partners, CEO, Product Manager, and Director of Marketing are constantly discussing and voting on features and products that our online backup solution should encompass. This is crowdsourcing at its best!

How does crowdsourcing work in the SOS Partner Beta Group? 

The SOS Partner Beta Group is a permission based group – so you do have to be a partner to join. Right now, there are over 40 features being voted on. Members of the SOS Partner Beta Group can even see which ones are planned and currently in development. New feature suggestions will be voted on and placed in our engineering development cycle to be worked on over the next 2 – 6 weeks. This process will keep going in order to create the best online backup software in the business.

Considering becoming an SOS Online Backup Partner? 

Are you not yet an SOS Online Backup partner, but you’d like to participate in a similar group? Don’t worry, we’ve got your covered. Be one of the first to start a discussion in our “Considering Becoming a Partner” forum. Submit your feature requests, suggestions, and thoughts today!


Pricing and Pitching the Cloud: A Special Webinar Series in August for SOS Partners

August 1, 2012

During the month of August we’ll be hosting live webinars focused on helping our partners develop the best strategies for pricing, marketing and delivering online backup to their customers. We’ve also scheduled two webinars dedicated to those partners in Europe/Africa and Australia/New Zealand that will focus on regional concerns like bandwidth, data center locations and security policies.

If you’re a current partner don’t forget to join the private Facebook group.

Special August Webinar Series: “Pricing & Pitching the Cloud”

(go here for the full schedule)

During each webinar we’ll discuss industry growth, program features and end with a Q&A session (not to mention PRIZES).

The Right Price for the Right Customer: Selling Online Backup as an MSP
Thursday, August 2, 2012 at 11:00am PDT [RSVP]

Top 3 Online Backup Sales Pitches: Tips for MSPs
Thursday, August 9, 2012 at 11:00am PDT [RSVP]

Top 5 Security Features Your Online Backup Customers Want Now
Thursday, August 16, 2012 at 11:00am PDT [RSVP]

Selling Online Backup in Europe & South Africa: Tips for MSPs
Thursday, August 23, 2012 at 5:00pm CEST [RSVP]

Sell More Online Backup on the Web: Website Best-Practices for MSPs and IT Consultants
Thursday, August 23, 2012 at 11:00am PDT [RSVP]

Top 3 Competitive Features of Your New Online Backup Solution
Thursday, August 30, 2012 at 11:00am PDT [RSVP]

Selling Online Backup in Australia & New Zealand: Tips for MSPs
Friday, August 31, 2012 at 9:00am UTC [RSVP]

Hope you’ll be able to join us!

In the meantime, let’s connect on Facebook | Twitter | LinkedIn | Google+


SOS Online Backup for Business Version 5.3 is Here!

July 27, 2012

SOS Online Backup for Business Version 5.3 rolled out last week. On our quest to continue to develop award-winning online backup software, we’ve added several features that our business and enterprise users will find very, very useful.

  • IT administrators can now define and backup network locations
  • We have again improved the speed of initial backup
  • And, our engineers have made some code changes to improve the speed of subsequent backups

For our SOS online backup reseller partners, these changes have also been released to Online Backup & Recovery Manager. You can learn more by downloading the release notes in your Partner Dashboard.

If any of our existing business backup customers haven’t upgraded yet, you can do so for no charge! Just head over to our downloads page and upload the new version!

We’re continuing to develop enhancements and improvements to make your online backups easier, faster, and more intuitive. We love to get your feedback. Join the conversation in our new support centerand feel free to submit a feature request.


Learn, discuss, engage: talk to us about selling online backup

July 25, 2012

SOS Online Backup is eager to help our partners grow, learn, and of course – sell more online backup! In the past few weeks we’ve been working on develop more methods for you to engage with us online, at your convenience, and give us your thoughts on being a reseller of online backup.

2012 is a fascinating year to be selling online backup. Users are much more aware of online backup and “the cloud” than they ever have been. Businesses are eager to implement business continuity plans and disaster recovery initiatives.

Join us at the following online venues. Tell us about your business, ask us questions, and let’s grow together!

Twitter.com/SOSPartners

Facebook Group: SOS Online Backup for Partners

LinkedIn Group: SOS Online Backup for Partners

Not already an SOS partner? Learn more about our program by watching these quick partner program videos.


Mac Client Now Available in the SOS Reseller Program

June 15, 2012

For all MSPs that have Mac-based clients with laptops and workstations: SOS is now offering  a Mac software client for SOS reseller partners. This software offers the same great features available with all SOS Online Backup endpoint protection software clients:

  • Unlimited file archiving
  • Unlimited versioning
  • Three-tiers of encryption
  • Mobile access
  • Unlimited device backup per license
  • Continuous data protection

For all Managed Service Providers serving businesses and offices using Mac products. This is your opportunity to join the most affordable and flexible online backup reseller program available. Take advantage of the same plans and prices available to all SOS Online Backup resellers.

We look forward to seeing you on board!


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