The SOS Partner Beta Group: Bringing Democracy to Software Development

October 5, 2012

SOS Online Backup is a company built by software developers and propelled by them. Another important feature that sets SOS apart from other online backup and cloud storage companies is its partner program. SOS has been paving the way for years with helpful features like the Partner Resource Center and the Web Integration Package – we create these things to help our partners be successful in selling online backup.

Now, we’ve introduced something even better: the SOS Partner Beta Group. This is a vote-based crowdsourcing community for our Managed Service Providers. SOS founder and CEO, Ken Shaw, refers to the SOS Partner Beta Group platform as “American Idol style product feature development.” Every partner in the group gets one vote, and every vote counts towards declaring a specific feature a winner. These votes and comments shape the upcoming product development plans.

SOS Online Backup’s partners are invigorated by the new approach to crowdsourcing. Clayton Reeves, Operations Manager at Utah Tech Solutions is involved on a daily basis. “The discussion with other partners is probably the most valuable piece that I get out of it.” Reeves also notes that his knowledge of technology gives him a special appreciation for the SOS Partner Beta group, “Being someone who writes software, the ability to help shape the future of such an iconic piece is amazing.”

Michael Papazachariou of Ominous Technology Solutions has been involved in the SOS Partner Beta Group from the beginning. “MSPs and resellers rarely have the opportunity to be so directly involved in the product’s lifecycle. SOS is doing a remarkable job by allowing this via the SOS Partner Beta Group.” Papazachariou added, “The SOS Partner Beta Group is an excellent idea, bringing partners face-to-face with the product development team.”

SOS is moving quickly to introduce software updates and enhancements to the market. Just this week we introduced the private cloud deployment option to our Managed Service Providers. Click here to learn more about this new option for selling online backup that can be hosted in your own network or data center.

 


SOS for Business Featured in PCMagazine’s Disaster Preparedness Series

September 12, 2012

PCMagazine.com is a go-to source for business and residential online backup information. As such, their writer, Samara Lynn has been hard at work at a disaster preparedness series for business. We’re very excited that she’s chosen to feature SOS for Business!

SOS for Business is renowned for its use of geographically separated data centers (in the US, UK, Canada, Australia, and South Africa). PCMagazine makes note of this feature, as well as our military-grade encryption in their article “Disaster Preparedness: Executing the Plan”.

For businesses with highly-sensitive data, some backup providers can address any data security concerns. SOS for Business provides military grade encryption. The company uses a three-tiered approach when it comes to securing backups: data is encrypted locally on the computer before being transferred over an encrypted connection and finally copied to the SOS cloud where the file is kept, encrypted, in multiple, geographically-separated data centers. So your business data is getting a double-layer of redundancy. SOS offers an additional security option, UltraSafe, encrypts data with a private key that only the account-holder has access to, even the team at SOS can’t access the data.

There are some very exciting changes in the works to SOS for Business. Stay tuned, what’s already good about this software is about to become great!

Interested in trying out SOS for Business? Start your free 175GB, 14 day trial today!


Crowdsourcing online backup software features and solutions : SOS Partner Beta Group

September 10, 2012

Our engineering road map has always been a busy one. But what if it wasn’t the right one? What if it could have been made better, if we based it solely on what our customers and online backup reseller partners had to say? We’ve taken the “what if” out of the sentence and made this a reality by creating the SOS Partner Beta Group.

What is the SOS Partner Beta Group?

The SOS Partner Beta Group is a forum for and by our wholesale partners. Our partners, CEO, Product Manager, and Director of Marketing are constantly discussing and voting on features and products that our online backup solution should encompass. This is crowdsourcing at its best!

How does crowdsourcing work in the SOS Partner Beta Group? 

The SOS Partner Beta Group is a permission based group – so you do have to be a partner to join. Right now, there are over 40 features being voted on. Members of the SOS Partner Beta Group can even see which ones are planned and currently in development. New feature suggestions will be voted on and placed in our engineering development cycle to be worked on over the next 2 – 6 weeks. This process will keep going in order to create the best online backup software in the business.

Considering becoming an SOS Online Backup Partner? 

Are you not yet an SOS Online Backup partner, but you’d like to participate in a similar group? Don’t worry, we’ve got your covered. Be one of the first to start a discussion in our “Considering Becoming a Partner” forum. Submit your feature requests, suggestions, and thoughts today!


Pricing and Pitching the Cloud: A Special Webinar Series in August for SOS Partners

August 1, 2012

During the month of August we’ll be hosting live webinars focused on helping our partners develop the best strategies for pricing, marketing and delivering online backup to their customers. We’ve also scheduled two webinars dedicated to those partners in Europe/Africa and Australia/New Zealand that will focus on regional concerns like bandwidth, data center locations and security policies.

If you’re a current partner don’t forget to join the private Facebook group.

Special August Webinar Series: “Pricing & Pitching the Cloud”

(go here for the full schedule)

During each webinar we’ll discuss industry growth, program features and end with a Q&A session (not to mention PRIZES).

The Right Price for the Right Customer: Selling Online Backup as an MSP
Thursday, August 2, 2012 at 11:00am PDT [RSVP]

Top 3 Online Backup Sales Pitches: Tips for MSPs
Thursday, August 9, 2012 at 11:00am PDT [RSVP]

Top 5 Security Features Your Online Backup Customers Want Now
Thursday, August 16, 2012 at 11:00am PDT [RSVP]

Selling Online Backup in Europe & South Africa: Tips for MSPs
Thursday, August 23, 2012 at 5:00pm CEST [RSVP]

Sell More Online Backup on the Web: Website Best-Practices for MSPs and IT Consultants
Thursday, August 23, 2012 at 11:00am PDT [RSVP]

Top 3 Competitive Features of Your New Online Backup Solution
Thursday, August 30, 2012 at 11:00am PDT [RSVP]

Selling Online Backup in Australia & New Zealand: Tips for MSPs
Friday, August 31, 2012 at 9:00am UTC [RSVP]

Hope you’ll be able to join us!

In the meantime, let’s connect on Facebook | Twitter | LinkedIn | Google+


SOS Online Backup for Business Version 5.3 is Here!

July 27, 2012

SOS Online Backup for Business Version 5.3 rolled out last week. On our quest to continue to develop award-winning online backup software, we’ve added several features that our business and enterprise users will find very, very useful.

  • IT administrators can now define and backup network locations
  • We have again improved the speed of initial backup
  • And, our engineers have made some code changes to improve the speed of subsequent backups

For our SOS online backup reseller partners, these changes have also been released to Online Backup & Recovery Manager. You can learn more by downloading the release notes in your Partner Dashboard.

If any of our existing business backup customers haven’t upgraded yet, you can do so for no charge! Just head over to our downloads page and upload the new version!

We’re continuing to develop enhancements and improvements to make your online backups easier, faster, and more intuitive. We love to get your feedback. Join the conversation in our new support centerand feel free to submit a feature request.


Learn, discuss, engage: talk to us about selling online backup

July 25, 2012

SOS Online Backup is eager to help our partners grow, learn, and of course – sell more online backup! In the past few weeks we’ve been working on develop more methods for you to engage with us online, at your convenience, and give us your thoughts on being a reseller of online backup.

2012 is a fascinating year to be selling online backup. Users are much more aware of online backup and “the cloud” than they ever have been. Businesses are eager to implement business continuity plans and disaster recovery initiatives.

Join us at the following online venues. Tell us about your business, ask us questions, and let’s grow together!

Twitter.com/SOSPartners

Facebook Group: SOS Online Backup for Partners

LinkedIn Group: SOS Online Backup for Partners

Not already an SOS partner? Learn more about our program by watching these quick partner program videos.


Mac Client Now Available in the SOS Reseller Program

June 15, 2012

For all MSPs that have Mac-based clients with laptops and workstations: SOS is now offering  a Mac software client for SOS reseller partners. This software offers the same great features available with all SOS Online Backup endpoint protection software clients:

  • Unlimited file archiving
  • Unlimited versioning
  • Three-tiers of encryption
  • Mobile access
  • Unlimited device backup per license
  • Continuous data protection

For all Managed Service Providers serving businesses and offices using Mac products. This is your opportunity to join the most affordable and flexible online backup reseller program available. Take advantage of the same plans and prices available to all SOS Online Backup resellers.

We look forward to seeing you on board!


Webinar: Online Backup is Booming in Australia and New Zealand

May 23, 2012

Calling all managed service providers from Australia, New Zealand, and the South Pacific! SOS Online Backup is hosting a special webinar, at a special time, for MSPs on the other side of the International Date Line.

You’re invited to join us on 25 May at 9:30 AM AEST for this live, free webinar. Click here to register for this webinar, hosted by CEO of SOS Online Backup, Ken Shaw.

This webinar will cover all the essentials of selling online backup:

  • Industry overview
  • SOS online backup reseller program overview
  • Product features
  • Competitive overview
  • Pricing
  • Product demo

We’re eager to help our ANZ IT professionals learn more about selling affordable, competitive, online backup.

We hope to see you there!


Software Reseller Program from SOS : Take a Tour of the SOS 360 Degree Partner with CEO and Founder, Ken Shaw

March 20, 2012

On March 15th, SOS Online Backup CEO, Ken Shaw, took a group of IT business owners through the SOS 360 Degree Partner Program. This webinar included an overview of the online backup reseller program, SOS software, features, and an ongoing Q&A session. You can view a recording of this webinar by clicking the link below.

Click here to view Ken’s webinar.

If you own and operate an IT services business, you may already offer online backup and disaster recovery solutions to your clients. Start investigating this broad horizon of opportunity for your technology services business. Ken’s webinar is a great place to start learning about online backup, reseller programs, and what to look for in an online backup solution.

The SOS 360 Degree Partner Program is a complete business in a box solution for managed service providers, or business owners looking to get into the MSP space. SOS offers re-branded software, sales and marketing materials, live training webinars, merchant account integration, a customized website template, and more.

Learn more about the SOS 360 Degree Partner Program on our website. Click here.


Data Backup Free Trial – SOS Online Backup Announces Version 5.2 : Faster, Simpler, Stronger

March 12, 2012

Today we’re excited to announce version 5.2 of the SOS Online Backup and SOS ServerSave backend upload agent. To put it succinctly, this new technology is faster, simpler, and stronger.

First, we’ll roll out this new technology to our SOS ServerSave users. Very soon, you’ll receive information about how to download the new executable, which will install right over your existing client.

Here are some major feature updates that you can look forward to. If you’ve been waiting to get started on SOS ServerSave – now’s the time!

SOS was fast before, now we’re even faster.

SOS ServerSave has been updated with version 5.2 of the backend upload agent. This new upload agent will increase your upload speeds nearly 2x. The following examples illustrate how much faster the new SOS ServerSave upload capabilities are:

  • A 15 GB file uploads 25% faster
  • A 200 GB file uploads 28% faster
  • On a 100,000 file set, it uploads 43% faster.

SOS software is designed to perform the fastest initial uploads. 

SOS ServerSave and SOS Online Backup now benefit from improved Intellicache functionality. This means that the software is able to cut down on network and disk usage.

SOS has never throttled your back ups, but now you can better maximize your connection speed with version 5.2. This new version of the upload agent actually adapts to the network connection quality that is being used, and improves upload speed. Additionally, if you happen to lose your internet connection during a backup, you’ll be able to resume the transfer at any time.

Speed is also a benefit of our improved compression and encryption performance, which does apply to bare metal images as well as standard files and folders. SOS software still encrypts data locally, in transit and at rest in the data center – but now we do it faster.

Enhanced Recovery Features

SOS Online Backup and SOS ServerSave’s recoveries will now be faster, and resumable. Recovery will no longer require temporary disk space.

New Centralized Management and Reporting

Pulse Centralized Management is getting a new role in SOS ServerSave. It is no longer necessary to install Pulse as a separate management agent, because it’s now included in Online Backup & Recovery Manager.  You’ll also be able to receive email reports with a list of the “top 20 errors”. We’ve also made detailed backup progress descriptions available.

Hey you – are you shopping around? 

If you are shopping around and considering SOS ServerSave for your business’ server backup solution, click here to request a free trial!

Or if you’d like to get into the nitty-gritty of what SOS ServerSave offers, click here to view our features grid.


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