What’s your backup plan for business data? – Online Backup Saves the Day for Dougherty County Clerk of Court’s Office

January 23, 2012

WALB.com reported on January 23rd, 2012 that the Dougherty County Clerk of Court recently experienced what many businesses fear:  complete data loss by a simple “computer glitch”. More than 11 months of office data were wiped clean. The office estimated that it would have taken one year for employees to manually enter the data back into the system, which relies on data being stored electronically.

More than 11 months of records from Dougherty County civil and criminal cases disappeared from their computer files Wednesday.

This afternoon they were restored, but the city Information Technology folks aren’t sure what happened. Clerk of Superior Court Evonne Mull says fortunately the computer back up worked as it was supposed to. If it had failed it could have meant a monumental amount of work.

Now she has already taken steps to make sure the glitch doesn’t happen again. 

Workers at the Dougherty County Clerk of Courts office were relieved when their computer backups restored all the data files since February 11th, 2011 until January 18th, that just disappeared Wednesday.

Fortunately, Dougherty County Clerk of Courts’ story has a happy ending. Their data backup plan allowed them to quickly restore their lost records and save tax payers hundreds of thousands of dollars.

The I.T. department continues to look into the computer glitch, to find out what happened, and make sure their hardware doesn’t have any issues.

Evonne Mull has worked with her case management service, that provides the back up system, to make sure it is reliable. Now they will test the back up programs daily.

She recommends anyone that keeps data should make sure those back ups are in place and working properly. Mull had already applied for overtime for her office workers to re-input all those files.

Fortunately, they won’t have to do that.

Many businesses experience the same unexpected data loss that Dougherty County Clerk of Courts office did. For those that aren’t properly backing up data, it’s a very costly disaster. Data destruction comes in many forms: computer glitches, human error, deletion, theft, and of course, natural disaster. Develop a strategy for backing up your data. Whether you have servers, PCs, a laptop fleet, or external drives to backup  – SOS Online Backup has a solution.

View the original article on WALB.com by clicking here.


Cloud Backup Review 2012 : Four Myths About Backing up Business in the Cloud

January 20, 2012

Many business owners have already adopted the cloud for a variety of reasons. The four most common reasons, and benefits of online backup, being:

1.  Need for compliance

2. Inability to maintain an on-site data center

3. Ease of use and implementation

4. Comfort with the level of security provided.

However, some businesses out there (as many as 69% of them, according to IDC) are considering moving their data backup to the cloud, but haven’t done so yet. Some may be avoiding it, because of some cloud backup myths.

Despite all the good reasons for backing up business data online, there are four major myths that still keep businesses from adopting online backup quickly.

Today, January 20th, InfoWorld’s David Linthicum published the article 4 cloud myths that won’t go away. The article includes four very telling anecdotes about why business may avoid online backup and why these reasons are due to go to the way of the do-do.

Myth #1: If I use public clouds, I give up security.

This one is tossed at me about once a day, and I’ve addressed it in this blog many times. The fact is, when you use public clouds, you do not necessarily put data and processes at a security risk. The degree of risk comes down to your planning and the use of the right technologies — just as it does in an on-premises deployment.

Myth #2: Cloud computing will put my job at risk.

Chances are, if you’re worried about the use of some technology taking your job, you’re already at risk. In reality, cloud computing won’t displace many jobs in enterprise IT, but IT roles and responsibilities will change over time.

Myth #3: Cloud computing is an all-or-nothing proposition.

Not really. You can move to cloud-based systems, such as storage and compute services, as needed, both intersystem and intrasystem. Moreover, you can move in a fine-grained manner, shifting only certain system components, such as user interface processing or storage, and leaving the remainder on premises. You do have to consider the co-location of data for data-process-intensive system components.

Myth #4: Cloud computing requires a complete replacement of the enterprise network.

This is true only if your existing network is awful and needs replacement anyway or if you plan to keep most of the data in the cloud, with the data processing occurring within the firewall (a bad architectural call). Other than that, bandwidth is typically not an issue. However, bandwidth does need to be considered and monitored, as it is a core component to the overall business systems that use cloud platforms.

Click here to view the original article at InfoWorld.com.

Backing up your business can save you millions of dollars in the long run. Avoiding a cloud backup solution for even your most basic business data, contained on workstations and laptops, your business is at risk. You may be at legal risk by not complying with government regulations, you may be at risk of losing customer information, or simply at risk of losing competitive advantages if important business information is lost. Disaster is surprisingly common. Make it a business practice to backup your data.


Key Man Online Backup : Evaluate your Data Backup Plan

November 25, 2011

Most businesses have some sort of remote users.  Whether they are travelling salesmen, users from satellite offices in another state, or just the small business owner working from home, these users generate the important documents and data that make businesses thrive.

How are these remote documents protected?

Traditionally, a user stores his or her documents in the ‘My Documents’ folder on a system.  This user-specific folder is located on the local hard drive, be it on a laptop or a desktop.  In traditional business networks, this folder is redirected or synchronized to a hard drive on the server when the machine logs into the network.  Files worked on at home are then stored on the network, to be backed up with the normal process.  If the laptop is lost or stolen, only the files that have successfully completed this synchronization process are protected and recoverable.

Unfortunately, some businesses are more tolerant of data loss than others.  Imagine the presentation the salesperson worked on at the hotel the night before the meeting disappearing along with the laptop.  Since the files weren’t synchronized, the presentation is lost.

Online Protection – All the Time

Though most of my customer use online backup to protect their servers only, lately I’ve been identifying a need that is piquing my customer’s interest.  Just like small business may purchase ‘key man’ insurance, I’ve been presenting the concept of ‘key man’ online backup.

While not every machine in a network needs to be backed up individually, there are certain key players that may need more protection.  These remote users are the most common.  By backing up these machines individually, a business can prevent the coverage gap that occurs during the normal synchronization and backup process.  By protecting these files during this critical juncture, businesses can be sure that important data will always be available.  Even with a stolen laptop, their presentation can be downloaded to another machine, allowing the show to go on.

So who in your organization are these key players?  Whether you are the CIO or Network Administrator, identifying these key players is critical.  I’ll list some of the key players I’ve identified over the years.

Key Players

  • Remote Sales Force – Tweaks to presentations and marketing material need to be made on the fly.  Make sure the changes are protected on the fly as well.
  • Network Administrators – These professionals are constantly monitoring your network, documenting and gathering important data about your network health.
  • Executives – Look, I’ve been a network admin.  The last thing you want to do is tell the boss that his document didn’t synchronize.
  • Accountants – Sometimes the best time to balance the books is at home.  Don’t let a full night’s work go to waste.

Identify the key players in your business when you evaluate your network backup plan.  Decide your tolerable level of loss and make sure those machines that need to be protected are protected.  As always, simply identify what material is going unprotected and for how long.  After that, the decisions are easy.

 — The Backup Master


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